Managers take tests
Since version 1.4 managers (team leaders) can take AgentBalance tests as well. Their results are shown within a teams they are assigned to. In order to allow testing of managers, Admin should change the settings in COMPANY SETTINGS tab:
Please note that additional licences are consumed when team leaders take tests.
Make sure that when turning this feature on, all team leaders have their gender and year of birth correctly set! If not, their results will not be valid. According to the system report, tt is quite common that team leaders don’t have these basic data correct!