With all the changes happening in AgentBalance recently, we have come to a decision to start writing short articles where we will be sharing our experience gained while traveling the world trying to make the segment of contact centers a better place. Let’s see how it goes: starting with vol. 1 from New York.
AgentBalance has recently been offered an exciting opportunity to participate in two interesting events taking place in New York. As one of only 3 companies, we were selected to represent the Czech startup scene at the TechCrunch Disrupt NY and at the Czech, Polish and Hungarian ICT Innovation Day. Two very different events, yet both proving to be a valuable source of information, contacts and feedback.
TechCrunch Disrupt (TCD) is a series of renowned startup conferences taking place in San Francisco, London and New York connecting the worlds of startups, investors, and corporates. The venue was interesting – getting to the Brooklyn docks was an unexpected challenge to many. I am sure that Uber and taxi drivers had very fruitful 3 days. Nevertheless, the rather secluded location ensured full commitment and focus on the event itself. We were a part of the Czech Pavilion and got a chance to present AgentBalance at our own booth. Lots of people passing by and many relevant attendees. This is, however, where TCD surprisingly slightly lacked in quality compared to numerous other (usually smaller) similar events. The reason being a very shaky, unreliable and overall unsatisfactory matchmaking app. Despite this fact, we managed to meet the vast majority of participants for whom AgentBalance might be of interest. It was extremely enriching to observe the attitude towards business and networking across cultures and regions. Comparing pitches of US, European and for example East Asian companies was invaluable. So yes, we will go again. Already looking forward to the San Francisco TCD in September.
The Czech, Polish and Hungarian ICT Innovation Day was an event jointly organized by the Consulates General of the respective countries in cooperation with CzechInvest and took place at the amazing and impressive Bohemian National Hall. Special thank you goes to the Consul General of the Czech Republic in New York for personally overseeing the event providing feedback, advice, and support.
The audience consisting of investors, consultancy companies and potential business and technological partners was warming up quite quickly from the very beginning when it became obvious that all the 9 startup companies from the 3 countries have come a long way and are run by experienced professionals with clear visions, business models, and customer added value. Each company had about 2 minutes to pitch their startup. Unlike most of the so often overly strict startup pitching competitions, this event was quite relaxed and enabled the potential investors and business partners get closer to the founders and entrepreneurs. Relationships were further solidified by the networking event on the rooftop terrace of the Bohemian National Hall in the late afternoon sun. Our final feedback goes to the organizers: good job in supporting young CE companies! Keep it up.
AgentBalance would like to say thank you to the Consulate General of the Czech Republic in New York, CzechInvest and Czech ICT Alliance for organizing the trip. If only all similar events were as well organized as this one.
Premek Piska, CCO AgentBalance