New major AgentBalance feature – KPI Tracker

What is the KPI Tracker We have just released a new major version of the AgentBalance Suite that now includes the long-awaited and customer requested module called KPI Tracker. This latest add-on allows customers to monitor not only psychometric data about their customer services or retail employees but as of today, our solution integrates also…

Simon Sinek on Millennials in the Workplace

We are happy to share this short video by Simon Sinek, that says it all. Our mission is to help employers to deal exactly with these kinds of struggles mentioned in the video. Enjoy the video, it will be 15 well spent minutes. “We put kids into corporate environment, that cares more about numbers and short term…